What is meaning of after-sales?
: provided to customers after a sale has been made after-sales service and maintenance.
What are the features of after sales service?
A common example of after sales service is the provision of a warranty for the good. A warranty allows the good to be repaired or replaced if it breaks down within a certain period of time after purchase. Firms following up with a phone call to the customer asking how the product is working out.
What is the meaning of sales marketing?
Sales. Marketing. Meaning. Sales refers to the process of selling, whereby product is offered for sale to the customer at a certain price and at a given period of time. Marketing is understanding the requirements of the customers in such a way that whenever any new product is introduced, it sells itself.
What is the importance of after sales service?
After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers. Customers start believing in the brand and get associated with the organization for a longer duration. They speak good about the organization and its products.
What is after sales service in business?
After-sales service includes what you do at the point of sale, including your customer service and selling techniques. It also includes how you follow up after the customer has left, such as providing follow-up contact and effectively dealing with complaints.
What is the number of after sales service?
You can get in touch with our service team via E-mail [email protected] or call on our toll free number 1800-270-1187 (Domestic customer).
What is after sales service in customer service?
After-sales service involves providing support for customers who have bought a product or service from a business. For example, a business might provide assistance to a customer who has bought a new computer and needs help using it.
What is Byjus sale?
What is Sales? Sales refer to the exchange of goods and services in return for the money.
What are the 7 P’s in marketing?
The 7 Ps of Marketing These seven are: product, price, promotion, place, packaging, positioning and people. As products, markets, customers and needs change rapidly, you must continually revisit these seven Ps to make sure you’re on track and achieving the maximum results possible for you in today’s marketplace.
What is after-sales manager?
The job of an After Sales Manager involves maximizing sales by closing business on an ongoing basis; meeting a department or company’s booking objectives; negotiating with existing large accounts for contract renewals; maintaining contracts and other documents and performing other tasks needed to ensure customer …
What is after-sales service in customer service?
What is after sales manager?