Should I use trade assurance on Alibaba?

Should I use trade assurance on Alibaba?

Buyers should understand Alibaba’s Trade Assurance program as a helpful tool, not a miracle maker. When used wisely, it can make importing a much safer and smoother process. But it’ll never replace the hard work, careful planning and smart risk taking needed for successful overseas importing.

What does trade assurance mean on Alibaba?

Trade Assurance is Alibaba.com’s order protection service, which ensures your product is produced to the quality you expect, paid for securely, and shipped on time.

How does Alibaba Escrow work?

Via Alipay, Alibaba.com offers buyers to pay suppliers through an Escrow system. So, what is Escrow and how does it work? This is how Alibaba themselves explains it: For buyers, your payment will only be released to the supplier after you confirm satisfactory receipt of your order.

What is the safest payment method on Alibaba?

PayPal is considered one of the safest ways to pay on Alibaba, because it offers a level of buyer protection. It’s also quick, convenient and secure.

How do I get a refund on Alibaba trade assurance?

If you sign in with Alibaba.com APP, please follow below steps:

1. Go to My Alibaba-Manage order, click the order to order detail page.
2. On the order detail page, click Apply for refund to open dispute.
3. Fill the dispute form then click “Submit”.
4. After submitting the dispute, please wait for your supplier’s response.

How do I pay with Alibaba trade assurance?

Step 1: Access the Alibaba payment platform through:

1. Option 1: “All Orders” Page: Find the order you would like to pay for and click “Make payment”
2. Option 2: Order details page: Select “Make payment”
3. Option 3: Payment links: Get directed to your order when your supplier shares a link in Message Center.

What is the cheapest way to pay on Alibaba?

The Faster Choice A somewhat old school way of making payments, the wire transfer method on Alibaba is the cheapest, and can be used with the recommended Trade Assurance option too.

Will Alibaba refund my money?

30 days after delivery, if you are not satisfied with the product quality, you may request a refund. We will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate. Your online order and communication records are the basis of refund resolution.

How do I check my trade assurance limit on Alibaba?

Based on supplier’s qualification status and their transaction volume from the past 6 months, Alibaba.com will grant the supplier a Trade Assurance Limit, which can be used to protect buyers’ payments made to suppliers. You can find the supplier’s Trade Assurance Limit in the search results page.

How long does Alibaba trade assurance last?

The time limit for making a claim – for example Alibaba’s Trade Assurance protects your order for 30 days after you receive it. That your order may not be covered if you don’t follow the Trade Assurance buying process as outlined on the purchasing platform.