Can you do a conference call on 3CX?

Click the “Conference” button in the dialer pop-up in the web client, desktop app or smartphone. Search for who you want to add to the call by name or extension, or enter their phone number. Press enter and they will be automatically dialed.

What phones can I use with 3CX?

Preferred IP Phones

Fanvil H Series: H2S, H2U, H3, H5.
Fanvil X1 Series: X1S(G/P)
Fanvil X2 Series: X2(C/P)
Fanvil X3 Series: X3(S/G/SG (Lite/Pro)/SP (Lite/Pro)/SP V2/U, U Pro)
Fanvil X4 Series: X4(G/U)
Fanvil X5 Series: X5(S/U)
Fanvil X6 Series: X6-1.2/X6U.
Fanvil X7 Series: X7(A/C)

How do you do a 3 way call on 3CX?

Open line 2 and call the person. Now the caller on Line 1 is on hold and you are in a call with the second person. Now to add them to a conference call simply press the conference button on line 2 and then open line 1 and press the conference button again. Now all 3 participants are in a conference call.

Do Cisco phones work with 3CX?

Supported Models: Cisco 7940, 7941, 7960, 7961 Legacy phone support has been implemented to allow easy migration from an existing phone system to 3CX without the need to directly replace all existing IP phones.

Does 3CX integrate with teams?

3CX natively supports Microsoft Teams offering a cost-effective alternative to MS365’s Calling Plan. With the Microsoft Teams phone system integration, users can call out via 3CX SIP trunks, leveraging low cost domestic and international tariffs offered by regional SIP providers.

How do I set up a 3CX meeting?

Using 3CXPhone for Windows, click on the conference icon and then select ‘Create Web Meeting’. Schedule when the meeting will take place as well as the duration. Add the participants you wish to invite (internal or external) and that’s it, you are ready to go.

How do you merge two calls on 3CX?

3CX Support When on a call with one of the parties you wish to have a conference with, click the conference button and select the third extension that you’d like to conference in.

How do you do a conference call on a softphone?

To initiate a conference call with another call center user or an outside phone number:

While on a call, click Conference in the softphone line that is currently active.
Use the dial pad, your keyboard, or the phone directory to enter the phone number of the person who you want to include in the conference.

Can you text from 3CX?

With the 3CX mobile apps for iOS and Android, users can send and receive instant text messages with a designated business phone number, without giving out their personal mobile number.

How does CRM integrate with 3CX?

Integrating a CRM using the CRM Integration Wizard

Introduction.
Step 1 – Obtain & Test REST API URls.
Test the API calls with Postman!
Step 2 – Download the CRM integration Wizard.
Step 3 – Configure Authentication.
Step 4 – Configure contact search.
Map the Contact Query Response to 3CX.

How to set a personal call queue with 3CX?

“Callback” – enable callers to hang up and get a call back.

“Wrap-Up Time” – gives the agent the specified time in seconds to enter notes into the call record,after taking a call.

“Maximum Callers in Queue” – when this number is reached,calls are routed according to the settings in the “Destination if no answer” section.

How to activate 3CX Phone System?

Open the 3CX Desktop Application.

Click “More” on the left side navigation panel and select “Settings”.

From the dropdown menu in the top right of the screen,select “Hotkeys”.

On each line,click the pencil icon which then allows you to simply press the key combination desired.

How can I connect a 3CX Phone?

– If your public IP changes, the FQDN will still point to the old one. Access the server using your public IP (for example https://81.x.x.x:5001) – You can also try accessing it using your local IP ie. https://10.x.x.x:5001 – The PBX only answers on port 5001 if the firewall has forwards sending that port to the internal IP for your PBX.

How to set up 3CX?

“New install” – If you are new to 3CX and do not have a license key, click on the link provided to create a 3CX customer account and get a 3CX license key. Copy and paste the license key here. “Restore existing backup” – Select and click on “Upload” to browse for a backup file to restore.